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Help With a Federal Agency

As your Representative, one of my highest priorities is to support San Franciscans who have difficulties or concerns dealing with a federal agency or otherwise need assistance from the federal government.

Caseworkers in my San Francisco office are available to help constituents navigate a range of issues, including problems with Social Security benefits, difficulties with visa applications and complications with the Department of Veteran Affairs. Although Members of Congress cannot guarantee a particular outcome, my office will work to help you receive a fair and timely response to your problem.

However, my office cannot help if your problem does not involve a federal agency. Due to the Constitutional separation of powers, issues involving the courts, California state agencies or local governments fall outside my jurisdiction as a United States Representative. Please click here to find your state legislators, who can help with state matters, and click here to find your San Francisco City and County Supervisor, who can help with local matters.

If you do not live within California's 12th Congressional District, I recommend that you click here to find your Member of Congress or that you contact one of your two United States Senators.

To start the casework process, federal law requires us to have a signed Privacy Release Form before my staff can discuss your case with an agency. Please click below on the agency with which you need assistance, read the instruction page thoroughly and complete the linked form to proceed with your casework inquiry.

If your request relates to general policy decisions related to federal agencies, as opposed to requesting direct assistance with the agency itself, you may share your concerns through the "contact me" page.

Please do not hesitate to contact my office at 415-556-4862 if your request involves a time-sensitive matter, if you are unable to complete the online form or if you have any questions about this process.