Pelosi: ‘Park Service Should Have Considered Hornblower's Performance in San Francisco Before Awarding Company Another Major Contract’

Sep 18, 2007
Press Release

Pelosi: ‘Park Service Should Have Considered Hornblower's Performance in San Francisco Before Awarding Company Another Major Contract’

Tuesday, September 18, 2007

Contact: Brendan Daly/Nadeam Elshami, 202-226-7616

Washington, D.C. â€" Speaker Nancy Pelosi issued the following statement today following testimony today from Port of San Francisco Executive Director Monique Moyer on the National Park Service’s procurement process for ferry service to Alcatraz Island. Hornblower Cruises, the Park Service’s operator of ferry service to Alcratraz, has now been selected to provide ferry service to Liberty Island, home to the Statue of Liberty:

“Today, the Natural Resources Subcommittee on National Parks, Forests and Public Lands held an oversight hearing on the management of the Statue of Liberty National Monument and Alcatraz Ferry service. Port of San Francisco Executive Director Monique Moyer testified concerning significant weaknesses in the procurement process by which the National Park Service selected Hornblower Cruises to provide service to Alcatraz, as well as subsequent performance problems.

“Every year, more than 1.6 million people visit Alcatraz Island, one of the San Francisco Bay Area’s most recognized landmarks. Unfortunately, since being selected by the National Parks Service to operate the Alcatraz ferry, Hornblower Cruises has failed to deliver on basic contract requirements, including enhanced visitor facilities in the boarding area, lower-emission ferries, and a new hybrid-electric ferry maximizing the use of solar and wind energy.

“While Hornblower has sought fare increases from ferry riders, it has unjustly replaced a unionized workforce with nonunion workers. The Department of Labor has ruled that the ferry workers should receive the same pay and benefits as they did under the previous contractor, but Hornblower has appealed the decision.

“While Hornblower Cruises’ contract obligations remain unfulfilled, the National Park Service has been unwilling to enforce contract deadlines and has approved increased fares for Hornblower. The result for families visiting Alcatraz Island has been increased costs and diminished quality of ferry service. Hornblower should focus its resources on fulfilling its contract obligations, not on replacing unionized employees and charging visitors higher fares. The National Park Service should have considered Hornblower's performance in San Francisco before awarding the company another major contract.”